Resources
Senior Resources in Jackson, MS
One Medicare question tends to bring others with it. How do I get a ride to the doctor? Where can I find a hot meal? How do I enroll in Part B? Below are the offices and programs in Hinds, Madison and Rankin counties that can help with each of those.
Every listing includes a phone number so you can reach the office yourself. If you don't see what you need, call us and we'll point you to the right place.
- Free Medicare counseling and help with costs
- Social Security and the Area Agency on Aging
- Meals, JTRAN rides and libraries
Search this site
Type a plan name, a deadline or a question, like "Plan N" or "turning 65".
Medicare counseling and help with costs
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Mississippi SHIP
Free, unbiased Medicare counseling from the Mississippi Department of Human Services. Counselors help you compare plans, sort out bills and appeals, and see if you qualify for help with costs. They don't sell insurance. Call 844-822-4622 or 601-709-0624, weekdays 8 a.m. to 5 p.m.
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Medicare.gov and 1-800-MEDICARE
Medicare's own website has the plan finder, coverage rules and enrollment dates. You can also call 1-800-633-4227 any time.
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Medicare Savings Programs
The Mississippi Division of Medicaid runs QMB, SLMB and QI. All three pay the Part B premium, and QMB also pays Medicare deductibles and coinsurance. Mississippi looks at income only, with no limit on savings. Call 1-800-421-2408 or 601-359-6050.
Social Security
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Social Security online or by phone
Go to ssa.gov or call 1-800-772-1213 to enroll in Parts A and B, report a change, or get answers about retirement benefits. The TTY line is 1-800-325-0778.
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Jackson Social Security office
Social Security runs a field office in Jackson. Look up the current address and hours with the office locator at ssa.gov/locator, and book an appointment before you go.
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Extra Help with drug costs
People with limited income and savings can get Extra Help to cut Part D premiums and copays. The application is on ssa.gov, or call 1-800-772-1213. Mississippi SHIP will help you complete it.
Area Agency on Aging and meals
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CMPDD Area Agency on Aging
1020 Centre Pointe Blvd., Pearl. Serves people 60 and older in Hinds, Madison, Rankin, Copiah, Simpson, Warren and Yazoo counties. Home-delivered and group meals, rides, homemaker help, respite for caregivers and the long-term care ombudsman. Call 601-981-1511.
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Hinds County Human Resource Agency
258 Maddox Rd., Jackson. Free weekday meals for seniors at sites in Edwards and Terry, or delivered to your home, plus transportation for rural Hinds County. Call 601-923-3930.
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Stewpot Community Services
1100 W. Capitol St., Jackson. A free noon meal every day of the year, a food pantry, and weekday Meals on Wheels plates for people who can't make it in. Call 601-353-2759.
Getting around
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JTRAN discount fare
Riders 60 and older, Medicare card holders and people with disabilities pay a lower fare on JTRAN city buses when they show ID. Buses run Monday through Saturday from Union Station downtown. Call 601-952-1000.
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JTRAN Paratransit
Door-to-door rides for people whose disability keeps them from using the bus, including getting to a stop. Age alone doesn't qualify you. Trips must start and end within three-quarters of a mile of a JTRAN route. Book at 601-952-1000, option 2.
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Rides outside Jackson
JTRAN serves the City of Jackson only. In rural Hinds County, call the Hinds County Human Resource Agency at 601-923-3930. In Madison and Rankin counties, ask the CMPDD Area Agency on Aging at 601-981-1511 which senior ride programs reach your address.
Libraries and hospitals
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Jackson/Hinds Library System
Twelve branches across Hinds County, from the Willie Morris Library on Old Canton Road to the Quisenberry Library in Clinton, plus a bookmobile with laptops and Wi-Fi. Staff can help with computers and online forms. Call 601-968-5825.
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Madison and Rankin county libraries
The Madison County Library System has branches in Ridgeland (601-856-4536) and Madison (601-856-2749). The Central Mississippi Regional Library System serves Brandon, Pearl, Flowood and the rest of Rankin County (601-825-0100).
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Hospitals and the VA
UMMC (601-984-1000), Mississippi Baptist Medical Center (601-968-1000), St. Dominic's Hospital (601-200-2000) and the Merit Health hospitals belong to different systems and may sit in different Medicare Advantage networks. The G.V. (Sonny) Montgomery VA Medical Center (601-362-4471) does not bill Medicare.
Check your hospital every fall
January 1 is when networks may shift. With Medicare Advantage in Jackson, take time during Annual Enrollment to confirm your UMMC, Baptist, St. Dominic's or Merit Health doctors are in the plan for next year. Two local hospitals changed owners recently: Merit Health Madison is now UMMC Madison, and Merit Health Rankin is now Baptist Memorial Hospital-Rankin County.
Help with premiums and drug costs
For people with limited income, Extra Help trims Part D costs, and Mississippi's Medicare Savings Programs may pick up the Part B premium. Mississippi SHIP at 844-822-4622 can help with the paperwork, and we can tell you if you might qualify.
No government office runs, backs or partners with Jackson Senior Insurance. We share these listings to help our neighbors. Hours, rules and services may change, so phone first before you go.
Coverage guides
Medicare in Jackson, MS
Medicare Advantage, Medigap, Part D and turning 65, explained in plain words.
Read moreFinal Expense Insurance
Funeral and burial policies for Jackson families, with a premium that stays put.
Read moreAbout Jackson Senior Insurance
Who we are, and why you never pay us for help.
Read moreNot sure which office to call?
Let us know what's going on and we'll steer you to the right program. While we're talking, we can look over your Medicare plan too.